Introduction

Tubesock, Inc. (“Tubesock,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at tubesock.net (the “Site”) or engage with our services.

By using our Site or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site or provide us with your personal information.

Information We Collect

Information You Provide

We collect information that you voluntarily provide when you interact with our Site or services, including:

Contact information (name, email address, phone number, company name)
Information submitted through forms (risk assessments, support tickets, consultation requests)
Communications you send to us (emails, chat messages, phone call records)
Billing and payment information for service contracts

Information Collected Automatically

When you visit our Site, we may automatically collect certain technical information, including:

IP address and approximate geographic location
Browser type and version, operating system
Pages visited, time spent on pages, and navigation patterns
Referring website or search terms that led you to our Site
Device type (desktop, tablet, mobile)

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide the services you request
Process and fulfill service agreements
Send you relevant information about our services (with your consent)
Improve our Site, services, and user experience
Comply with legal obligations and protect our rights
Detect and prevent fraud or security incidents

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device that help us understand how you use our Site.

We use the following types of cookies:

Essential cookies: Required for Site functionality (session management, security)
Analytics cookies: Help us understand Site usage patterns and improve our content
Preference cookies: Remember your settings and choices

You can control cookie settings through your browser preferences. Disabling certain cookies may limit Site functionality.

Information Sharing and Disclosure

We may share your information in the following limited circumstances:

Service providers: Trusted third parties who assist us in operating our Site and delivering services (hosting, analytics, email delivery), bound by confidentiality agreements
Legal requirements: When required by law, subpoena, court order, or governmental regulation
Business protection: To protect the rights, property, or safety of Tubesock, our clients, or others
Business transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected parties

Data Security

We implement industry-standard technical and organizational security measures to protect your personal information, including encryption in transit and at rest, access controls, and regular security assessments. As a cybersecurity services provider, we hold ourselves to the same standards we recommend to our clients.

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information, subject to legal obligations
Opt-out: Unsubscribe from marketing communications at any time

To exercise any of these rights, contact us using the information below.

Children’s Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will promptly delete it.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically. Continued use of our Site after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Tubesock, Inc.
30 E. Washington St., Suite 400
Shelbyville, IN 46176
Phone: 317-398-6766
Email: info@tubesock.net